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Lynda – Help Desk Handbook for End Users – PC Basics, Hardware, Operating Systems, and Applications

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Lynda – Help Desk Handbook for End Users – PC Basics, Hardware, Operating Systems, and Applications
English | Size: 1.06 GB
Category: Tutorial


Help Desk Handbook for End Users: PC Basics, Hardware, Operating Systems, and Applications

In today’s world, it is beneficial for everyone who uses a computer to know how it works. Computer literacy is not only knowing how to read email and open files, but also understanding what goes on inside. This course provides self-help style guidance for solving beginner-level IT issues. Learn how to troubleshoot issues related to storage, memory usage, computer setup, wiping a computer for resale, installing apps, file management, and backups. Instructor Scott Jernigan also provides coverage of system peripherals and operating system basics. These tips and tricks are valuable for anyone who needs a quick fix, including help desk administrators and tech support personnel who need resources for their end users. [Read more…]

ITPro TV – Working with SSH

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ITPro TV – Working with SSH
English | Size: 249,86 MB
Category: Video Training


The Working with SSH show aims to remove the intimidation of using the Secure Shell protocol on your network. SSH allows for encrypting network communications to protect from eavesdropping and man-in-the-middle attacks. This series demonstrates how to configure and use SSH to securely manage your systems. [Read more…]

ITPro TV – Microsoft Desktop Optimization Pack

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ITPro TV – Microsoft Desktop Optimization Pack
English | Size: 5 GB
Category: Video Training


Technicians and administrators alike need tools to diagnose computer problems, centrally manage encryption and recovery keys, provide consistency in user settings, provide application co-existence and more. These are some of the topics that we will tackle in our series on MDOP. [Read more…]

ITPro TV – Microsoft Exchange 2013 – 70-341

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ITPro TV – Microsoft Exchange 2013 – 70-341
English | Size: 9 GB
Category: Video Training


Microsoft Exchange 2013 is one of the most popular commercially supported email and collaboration platforms in the world. This course helps systems administrators to quickly come up to speed on deploying and supporting each of the various services provided in Exchange. In addition to the real world skills, this course also covers each of the exam objectives required for the Microsoft 70-341 exam which counts toward the MCP and MCSE certifications. [Read more…]

ITPro TV – MTA – Windows Operating System Fundamentals – 98-349

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ITPro TV – MTA – Windows Operating System Fundamentals – 98-349
English | Size: 10 GB
Category: Video Training


MTA Overview The Microsoft Technology Associate (MTA) IT Infrastructure is designed to be an entry level certification for people getting started in the IT career field. The Windows Operating System Fundamentals exam covers general topics related to the day-to-day operation of a Windows 7 workstation and some of the administrative tasks required to keep the machine running smoothly. Upon completing the 98-349 exam, you will be awarded the MTA IT Infrastructure certification which demonstrates to employers that you have the basic skills required to provide IT support in a help desk or field technician role. [Read more…]