Lynda – Interpersonal Communication
English | Size: 229.50 MB
Category: CBTs
Communicating effectively isn’t an innate talent that some people have and others don’t-it’s something that anyone can learn and practice. In this course, learn strategies that can help you hone and master your interpersonal communication skills. Join personal branding and career expert Dorie Clark as she shares techniques for getting your message across effectively in the workplace, and explains how to tackle potential communication challenges with your colleagues and supervisor. She also discusses how to grapple with tricky situations, taking you through how to handle interruptions, respond to critical feedback, and communicate across cultures.
Topics include:
• Communicating with your colleagues
• When to use the phone or send an email
• Interpreting nonverbal cues
• Asking your boss the right questions
• Knowing when to listen and when to speak
• Communicating in tricky situations
• Handling an interruption
• Responding to critical feedback
• How to communicate as an introvert
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