Certified Support Professional 10.11 : OS X Support Essentials 10.11 ((ITProTV)
English | Size: 5.79 GB (6,212,443,112 Bytes)
Category: CBTs
Apple Certified Support Professional (ACSP) certification confirms the candidate’s understanding of OS X’s core functionality as well as having the ability to configure key services, perform basic troubleshooting, and support multiple users with essential OS X capabilities. Candidates for this course may be in a role of help desk professional, technical coordinator, or power user who supports OS X users, manages networks, or provides technical support for the Mac.
Installation and Configuration
Overview
Getting Prepared
Installing El Capitan
OS Recovery
Initial Configuration
Initial Configuration Part 2
Initial Configuration Part 3
User Accounts
Managing User Accounts
Managing User Accounts Part 2
Multiple User Accounts
User Account Security
File Systems
File Storage
File Storage Part 2
Securing Data
File Permissions
File Permissions Part 2
File Permissions Part 3
Data Management
Managing Files
Managing Files Part 2
Archives and Images
Time Machine
Applications and Processes
Managing Applicaitons
Application Data
Application Data Part 2
Application Support
Application Support Part 2
Application Support Part 3
Network Configuration
Network Configuration
Network Configuration Part 2
Network Configuration Part 3
Network Configuration Part 4
Network Services
Using iCloud
Sharing Resources
Sharing Resources Part 2
System Management
Peripheral Devices
Supporting Printers
System Troubleshooting
System Troubleshooting Part 2
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