English | Size: 6.06 GB
Genre: eLearning
As the title suggests this series looks at customer service skills, specifically for those in a technical role. This series explores the world of interpersonal skills, as well as principles for effective communication and also takes a look at the most common issues reported to the Service Desk. This series is intented for those with a passion for good customer service; those who want to improve their communication skills, as well as those who are looking at a career in a service desk environment.
https://rapidgator.net/file/ba42b561c70fa20dc8c0536f2501b695/ITProTV-Customer-Service-Skills-For-Techies.part1.rar.html
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