ITPro.TV ITIL – Foundation
English | Size: 5.63 GB (6,046,916,059 Bytes)
Category: CBTs
The Information Technology Infrastructure Library (ITIL) was created to help businesses manage their IT operations more efficiently and reliably. The ITIL framework provides a collection of practices that businesses can choose to adopt that focus on aligning IT operations with the goals of the business. These practices range from creating new service offerings to day-to-day operations and managing incidents. Many organizations choose to follow ITIL because it prevents them from having to “reinvent the wheel” when it comes to IT processes and operations. The ITIL Foundations certification is designed to introduce the candidate to the general processes in ITIL and how they can be used to benefit an organization.
Contents:
Overview of ITIL
This episode is currently selected. ITIL Foundation
Episode Progress:
Episode Length:24 minutes, 55 seconds
Introduction to ITIL
Episode Progress:
Episode Length:50 minutes, 2 seconds
Topic Title:Service Strategy
Service Strategy
Episode Progress:
Episode Length:1 hour, 8 minutes
Service Strategy Part 2
Episode Progress:
Episode Length:47 minutes, 49 seconds
Topic Title:Service Design
Service Design
Episode Progress:
Episode Length:54 minutes, 38 seconds
Service Design Part 2
Episode Progress:
Episode Length:1 hour, 14 minutes
Topic Title:Service Transition
Service Transition
Episode Progress:
Episode Length:1 hour, 30 minutes
Service Transition Part 2
Episode Progress:
Episode Length:1 hour, 9 minutes
Topic Title:Service Operation
Service Operation
Episode Progress:
Episode Length:1 hour, 10 minutes
Service Operation Part 2
Episode Progress:
Episode Length:48 minutes, 6 seconds
Topic Title:Continual Service Improvement
Continual Service Improvement
Episode Progress:
Episode Length:45 minutes, 4 seconds
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