Lynda – Leading Change
English | Size: 696.03 MB
Category: CBTs
Along the way, the course covers techniques that will increase the likelihood of your change succeeding, such as anticipating resistance, creating a compelling vision, and using emotional intelligence to build staff consensus.
Topics include:
• Understanding resistance and the emotions of change
• Assessing the need for change
• Building your change team
• Evaluating solutions
• Announcing the change
• Implementing change that works
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