Managing a Diverse Team | Vanessa Womack | LYNDA
English | Size: 572.77 MB
Category: Tutorial
Team leaders should aim to create an inclusive culture that celebrates differences and fosters the best performance from every team member. In this course, leadership coach Vanessa Womack equips you with knowledge and impactful strategies that can help you successfully manage, counsel, and lead a diverse team. Vanessa first explains how to prepare yourself to lead by identifying cornerstones of diversity and reviewing diversity and inclusion terminology. She then shares strategies for observing and coaching your team to cultivate behaviors that build trust and strengthen relationships.
Topics include:
Implementing an open-door policy
Building rapport with your team
Recognizing normal behavior of team members
Working with multigenerational teams
Identifying negative behaviors that could derail progress
Dealing with inappropriate behavior
Using coaching tools to monitor results
Reflecting on societal and political influences
Welcome
Get yourself ready to manage, counsel, and lead
Define diversity and inclusion terminology
Identify cornerstones of diversity
Establish an open-door policy up front
Get to know the team and individuals
Recognize normal behavior of team members
Team dynamics, performance, and expectations
Multigenerational teams
Eliminate toxic influences, intimidation, bullying, and more
Deal with inappropriate behavior
Create a team agreement
Practice self-monitoring
Use coaching tools to monitor results
Allow people to express their culture
Reflect on societal and political influences
Appreciate input and suggestions from all
Build ongoing trust
Celebrate successes
Next steps
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