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CBT Nuggets – ITIL Foundations with Chris Ward [33 MP4]

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CBT Nuggets – ITIL Foundations with Chris Ward [33 MP4]
English | Size: 1.73 GB (1,859,531,911 bytes )
Category: CBTs


Chris Ward covers the IT infrastructure library (ITIL) that’s ideal for use by large IT departments, including topics such as the service lifecycle, service operations, and more!

CBT Nuggets – ITIL Foundations with Chris Ward

Author: Chris Ward
Release Date : June 2015
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Lynda.com – ITIL Foundations (2014) [102 mp4]

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Lynda.com – ITIL Foundations (2014) [102 mp4]
English | Size: 4.05 GB
Category: Lynda


The Information Technology Infrastructure Library (ITIL) has become the standard framework for the IT service industry. In this course, instructor Mark Thomas explains what ITIL is and how it can help align IT services with the needs of your organization. The course is comprised of eight modules, drawn from ITIL objectives that follow the phases of the service life cycle. Mark explains the key principles, models, and concepts behind the ITIL model of service management, and then dives deep into the life-cycle processes, from business-relationship management to problem management, using real-word examples from his own career. [Read more…]

Lynda.com ITIL Foundations [102 Video (MKV)]

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Lynda.com ITIL Foundations [102 Video (MKV)]
English | Size: 5.10 GB
Category: Computer Science


The Information Technology Infrastructure Library (ITIL) has become the standard framework for the IT service industry. In this course, instructor Mark Thomas explains what ITIL is and how it can help align IT services with the needs of your organization. The course is comprised of eight modules, drawn from ITIL objectives that follow the phases of the service life cycle. Mark explains the key principles, models, and concepts behind the ITIL model of service management, and then dives deep into the life-cycle processes, from business-relationship management to problem management, using real-word examples from his own career.
[Read more…]