ITpro.tv Apple Certified Support Professional – ACSP

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Apple Certified Support Professional (ACSP) certification confirms the candidate’s understanding of OS X’s core functionality as well as having the ability to configure key services, perform basic troubleshooting, and support multiple users with essential OS X capabilities. Candidates for this course may be in a role of help desk professional, technical coordinator, or power user who supports OS X users, manages networks, or provides technical support for the Mac. [Read more…]