The use of ITIL and its effect on an organizational culture
English | Size: 894.59 MB
Category: CBTs

What you’ll learn:
– To take and PASS the ITIL Foundation certification exam.

– To understand how the ITIL methodology is implemented within an organization.

– To learn ITIL principles, terminology and when qualified you will be able to act as an informed member of an IT project management team using the ITIL methodology within a project environment supporting ITIL.
[Read more…]