Udemy – Basic Computer Course Windows 7 and 10 IT and Desktop Support BOOKWARE-iLEARN
English | Tutorial | Size: 306.75 MB
Basic computer course with troubleshooting skills -computer hardware and computer networking, for IT support technicians
***Updated June 2022 to ensure that course information remains relevant – i.e the existence of Windows 11 and the fact it isn’t widely used commercially yet***
Basic computer course which assumes that you have some previous knowledge of the fundamental basics on how to use a computer and covers the basic IT essentials of desktop support issues that can come up in a company computer network on a daily basis, including computer hardware and computer networking, assuming your PC is running Windows XP, 7 or 10, covering everything from installing missing printers to troubleshooting problems with email messages.
Some examples of included modules are as follows:
· Physical checks that can be completed during initial troubleshooting, such as making sure that cables are plugged in correctly.
· Some of the common fixes for slow PCs, including how to use the Task Manager utility, both through the GUI and through the Windows command line.
· How to identify the operating system of a computer you are investigating a problem with.
· How to determine the hostname and IP address of a computer system
· An overview of where to access settings for multiple monitors and how to change the screen order and screen resolution on a computer.
· How to setup a network printer that is located on your organisation’s local area network.
· Information on what to include within a helpdesk ticket so that an issue can be resolved as quickly as possible, also useful for passing tickets between internal IT departments.
Who this course is for:
People who use computers on a daily basis but would like to be able to solve basic issues themselves without having to ring IT support
RAPIDGATOR
https://rapidgator.net/file/8a624d46ab808b4e9c38749d62030068/UDEMY.Basic.Computer.Course.Windows.7.and.10.IT.and.Desktop.Support.BOOKWARE-iLEARN.rar.html
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