Udemy – Perfect VoIP – Sell, Install, and Maintain with Confidence!
English | Size: 343.82 MB (360,518,916 Bytes)
Category: Tutorial
Learn exactly how to make VoIP installs work perfectly, from Hosted PBX to Remote Phones connected to a central PBX.
Do you want to become invaluable when it comes to installing and maintaining VoIP systems?
If your answer is yes, this course is for you!
VoIP is taking the world by storm, and if you are in the tech field you need to know what makes it tick. It’s definitely not a “black box” – even if you’re an experienced and seasoned tech this course will hold some extremely awesome tips and tricks you can use when installing and maintaining VoIP.
If your company is an MSP or Interconnect this invaluable information could lead to a big increase in your bottom line as you will be able to sell and install VoIP CONFIDENTLY!
You’ll learn what makes VoIP work and what makes it NOT work, how to test specifically to make sure when you do install that your VoIP service works as your customers expect it to, and how to view call and network quality information in process remotely (even alerting you by phone or email if there’s some trouble automatically) using tools that already exist and do not cost much.
You’ll also learn a ton of tips and tricks when it comes to setting up certain systems.
Here’s what will be added:
Building a Customer Profile
Completely Understanding your Customer’s Telephony Needs When It Comes to VoIP Service
Examining Current Network Setup
Building a Network Profile
Analysis of Collected Information
Your Relationship with Network Admins
The Customer’s ISP
Testing
Guides for Testing with MacOS
Guide for Getting IP’s to Test
How Does ICMP Ping Work
Maintenance
Complete Setup Guide: Setting up Filters and Alerts
What Can Go Wrong After Setup
Bad Hardware / How to Tell What’s Gone Wrong Quickly
Bad Phones
Bad ATA / IAD
Bad Switches
Bad ISP Premise Hardware
Typical Situations
How to Asses
Sudden WAN Problems
Transport Issues
Networking
Introduction to Networking
Controlling the Network Border
What Is The Network Border?
How Can We Control It?
Talking to I.T.
Border Controller Introduction
Border Controller Setup
Border Controller Security
Border Controller Packet Capture
SIP Trunking Best Practices
Direct to PBX
Using an ATA or IAD
Hardware Tips and Tricks
Hosted PBX and IP Phones
Phone Types
Shared Line Appearance
Setting up ATA’s
Guide to Cisco ATA’s
Guide to Mediatrix ATA’s
Misc.
What is SIP Viscous?
Finding a Good VoIP Carrier to Partner With
What are the requirements?
Baseline I.T. Knowledge
What am I going to get from this course?
Over 26 lectures and 2.5 hours of content!
See Exactly How My Company Installs VoIP Perfectly EACH TIME And Keeps Our Customers LOVING US
Install VoIP Systems with CONFIDENCE
Find Out All The Hidden Secrets to Successfully Installing and Maintaining VoIP Systems
Do Not Plug and Pray!!
Discover EXACTLY What Makes VoIP Work, Most Importantly What Makes It Not Work
How to Test and Fix Potential Problems Before Installing
Remotely Monitor Call Quality
Automate Alerts to You When Trouble Arises – All The Tools Exist Now And They Are Cheap! Just Tie Them Together.
Know About Problems BEFORE Your Customers!
Pinpoint Exact Problems And Fix Them If Trouble Happens In Production
How To Hang Remote Phones To a Central PBX Properly
Make Hosted PBX and SIP Trunking WORK Long Term
Lock Down your Security
Hardware Tips and Tricks (Don’t Do It The Hard Way!)
If You Are In Any Way Working With Or Wish To Work With VoIP This Course Will QUICKLY Teach You All The Important Things And Secrets You Need To Know To Become Successfull
What is the target audience?
Phone System Integrators
Interconnects
MSP’s
Sys Admins
Anyone Who Wants To Know Everything About Installing and Running VoIP Perfectly
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