English | Size: 669.46 MB
Genre: eLearning
4 Hours of Video Instruction
Learn value stream mapping key concepts, including the principles of Lean thinking, a high-level overview of the value stream mapping process, and when and how to use this strategic, transformative approach to significantly improve and optimize performance.
OverviewIn this video you learn the key concepts of the value stream mapping process at a high level. Join Donna Knapp, Curriculum Development Manager for ITSM Academy, to learn how to use Lean thinking and techniques to minimize waste and make work flow. Explore the anatomy of a value stream map and the key metrics used to measure flow. Understand also how to create and execute a transformation plan and manage the associated organizational change.
Learn How ToLearn basic Lean and value stream concepts
Explore the elements and anatomy of a value stream map
Develop a high level understanding of the value stream mapping process
Determine how to identify waste and barriers to flow
Discover how to create a transformation plan for the future state of your value stream
IT professionals interested in learning the basics of Lean and value stream mapping, including quality and process improvement professionals, such as process and value stream owners and managers, quality managers, and quality assurance specialists; individuals and teams who want to better understand how to use value stream mapping with a continuous improvement effort such as DevOps or ITSM; line managers, team leaders, and supervisors who want to improve cross-functional collaboration.
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